Download e-book for iPad: Financial Services Management: A Qualitative Approach by Stewart Falconer

By Stewart Falconer

ISBN-10: 0415829216

ISBN-13: 9780415829212

ISBN-10: 0415829224

ISBN-13: 9780415829229

Sweeping adjustments have taken position inside of monetary companies over the process the earlier thirty years in accordance with various affects, resembling adjustments in client attitudes, an evolving regulatory surroundings, techniques in info know-how and the serious point of festival in the zone. additionally, the worldwide monetary concern has had a big impact at the perceptions of stakeholders and at the reputations of companies working in monetary services.

This new textbook introduces administration with a spotlight on strategies, theories and abilities quite suited for the monetary prone zone. starting with an summary of the advance of administration theories via heritage, the textual content then makes a speciality of topical matters equivalent to organizational layout, using details know-how, the advance of a advertising and marketing orientation, social accountability, ethics and, the effect of the exterior enterprise and social environments and organizational improvement and the administration of change.

This functional textbook mixes concept with software all through - utilizing a number of case reports and examples to render the subject either available and noteworthy. the result's a source that would aid academics instructing administration talents and scholars prepared to increase their monetary prone understanding.

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Financial Services Management: A Qualitative Approach by Stewart Falconer

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